Guests join from anywhere. Plate texts them when the table is ready.
Run reservations, walk-ins, wait estimates, and table-ready texts from one view. When guests sit down, the same Plate system can carry them into ordering and the kitchen.
One 5% starting fee. Your branded ordering site, Plate hosting, setup, kitchen and expo workflow, guest updates, and reporting are included in one platform fee. You can absorb the fee, offset some or all of it with a disclosed ordering fee at checkout, or split the cost. Local rules apply. See the full rate path.
- Guests join the waitlist from a QR code or link, not a paper clipboard
- Text alerts when a table is ready so guests can wait wherever they want
- Waitlist, reservations, and tables live with ordering, not in a silo
A fit for restaurants managing walk-ins, reservations, and table turnover together
- Restaurants running a paper list or a clipboard at the door
- Rooms that mix reservations and walk-ins on the same tables
- Operators who want the wait to hand off cleanly into ordering
Included from day one
- Let guests add themselves to the waitlist remotely and see the current wait estimate.
- Text guests when their table is ready so they do not have to hover by the host stand.
- Manage reservations and walk-ins on the same floor view instead of two systems.
- Tie the wait to the same platform that runs QR ordering, so seating flows into service.
What Plate changes in daily service.
Let guests join remotely and receive table-ready texts
A paper waitlist requires guests to check back at the host stand. A digital waitlist lets them join remotely and wait elsewhere until a table is available.
Plate lets guests join from a QR code or link, shows the current wait estimate, and sends a text when their table is ready.
- Remote self-check-in
- Text-when-ready paging
- Accurate wait quotes
Manage reservations and walk-ins on the same table view
Managing bookings and walk-ins in separate tools makes it harder to see what is reserved, waiting, seated, and available.
Plate keeps reservations, the waitlist, and the table map together so the host can manage both types of demand from one view.
Connect seating directly to ordering
A separate waitlist creates another handoff between the host, the table, and the ordering workflow.
Because Plate manages the wait, table, and QR ordering in one system, seating can lead directly into an order and kitchen ticket without re-entry.
Your site, hosting, and full workflow are included.
The platform fee starts at 5% and covers ordering, kitchen, expo, guest updates, and reporting without separate Plate setup, hosting, or monthly software charges.
One owner-wide lifetime rate
Revenue processed through Plate is combined across every business under the same owner.
- 5%From the first Plate order
- 3.75%After $2.5M in lifetime Plate revenue
- 2.5%After $10M in lifetime Plate revenue
When the combined lifetime total reaches a threshold, the lower rate applies to future revenue processed through Plate across the owner group. Your branded ordering site, Plate hosting, setup, kitchen and expo workflow, guest updates, and reporting are included in one platform fee.
- $0Plate setup
- $0monthly Plate software
- $0Plate hosting
What operators ask before they start.
Review how Plate fits live service, what can stay in place, and exactly what the platform fee covers.
- Can guests join the waitlist without walking up to the host?
- Yes. Guests can add themselves from a QR code or link, see a wait quote, and get a text when their table is ready.
- Does Plate handle both reservations and walk-ins?
- Yes. Reservations, the waitlist, and the table map share one view so hosts can seat both without double-booking.
- How does the waitlist connect to ordering?
- Because the waitlist runs on the same platform as QR ordering and the kitchen display, seating a guest hands off directly into their order with no re-entry.